Klaviyo email marketing
Plan account structure, campaign direction and customer journeys around the business.
08 / Connect
EMAIL & AUTOMATION.
Relevant email journeys and practical automation that keep your business connected to customers beyond the first click or purchase.
Let’s talk AutomationThe next move
TURN A FIRST VISIT INTO A LASTING RELATIONSHIP.
For brands building customer relationships, improving e-commerce follow-up or creating a more consistent email marketing programme.
The right message at the right moment.
- 01Welcome
Permission → useful introduction
- 02Support a decision
Interest → relevant information
- 03Build the relationship
Purchase → care and follow-up
Customer context guides the conversation.
WHAT WE CAN HELP WITH
Customer journeys with a reason to stay connected.
Welcome journeys
Introduce your brand and help new subscribers understand the value of staying connected.
Abandoned-cart follow-up
Create relevant reminders for interested shoppers where contact permissions allow.
Re-engagement campaigns
Plan communication that gives previous customers a relevant reason to return.
Customer segmentation
Organise audiences using appropriate preferences, engagement and purchase signals.
Marketing automation
Connect triggers, content and follow-up into useful customer journeys.
HOW THE WORK COMES TOGETHER
Understand the relationship
Review customer stages, available data and contact permissions.
Build the journeys
Create the messaging, segmentation and workflow for the agreed use cases.
Learn & refine
Review engagement and journey performance, then adjust content and timing.
CLEAR WORK. CLEAR ACCOUNTABILITY.
Know what happened.
Know what comes next.
Agree the goal, connect the data and turn the review into a practical decision. Our reporting format keeps the source, context and next action together.
See how we reportMONTHLY REVIEW FORMAT PREVIEW
- 01 / The objective
- The business outcome and agreed measure.
- 02 / The evidence
- Source, date range, comparison and limitations.
- 03 / The decision
- What to continue, change or test next.
GROWTH. DIGITAL. E-COMMERCE.