Who this notice covers
This notice describes the Echo Edge agency website and enquiries sent to Echo Edge. You can contact us about your personal information at contact@echoedgesolutions.com.
Information you share
The enquiry form asks for your name, email, phone number, business name, business type, services of interest and project details. You may also provide a website or social profile and your preferred next step. Please only include information relevant to your enquiry.
The form prepares a message in your email application. Echo Edge receives the message only when you send it. Form entries are held in the current page while you complete it; this website does not save them to an enquiry database or browser storage.
Why we use it
We use enquiries to understand your request, contact you, discuss potential services and prepare a proposal where appropriate. Where applicable, the basis is taking steps at your request before entering a contract, or our legitimate interest in handling business communications. We do not add you to a marketing mailing list simply because you enquire.
Service providers and website access
Email is handled through our email service provider and your chosen email provider. This website is hosted through OpenAI Sites, with infrastructure supplied by Cloudflare. Hosting providers may process technical information such as IP addresses, browser details and security logs to deliver and protect the site. Access to a private preview may also involve the hosting provider’s sign-in system.
If a Calendly booking option is available and you choose to load or open it, Calendly processes the information you enter under its own privacy notice. The website does not load a Calendly widget before you choose to open it.
Providers may process information in other countries. Their notices explain applicable processing locations and transfer safeguards: Google, OpenAI, Cloudflare and Calendly.
How long information is kept
We keep correspondence for as long as it is needed to handle the enquiry and any resulting business relationship, taking account of applicable recordkeeping requirements and the need to establish or respond to legal claims. You can ask us about the records relating to your enquiry or request their deletion.
Your choices and rights
Depending on the law that applies, you may request access to your information, correction, deletion, restriction or a portable copy, and object to certain processing. Where processing relies on consent, you can withdraw that consent. Some requests may be subject to legal exceptions.
Send requests to our contact email. You may also raise concerns with the data protection authority in the country where you live, work or believe a breach occurred.
Cookies and changes
We have not added advertising pixels or audience analytics to this website. Our Cookie policy describes the current setup. We update this notice when the website’s handling of personal information changes.
Questions?
Contact Echo Edge at contact@echoedgesolutions.com.